Set up policy pages

Modified on: Wed, 7 Aug, 2019 at 6:58 PM


You can set specific policy pages for your store on ShopBase, including:

- Refund policy

- Privacy policy

- Terms of service

- Shipping policy

By default, these pages will show up at the footer of your checkout page. You can also add them to your menu bar on the storefront.

Although ShopBase offers a template for each policy, you're responsible for the content and compliance of your published policies. Check and review your policies carefully before publishing.

Note:

Policy templates are only available in English. If your store is using another language, you need to write your store policies. Consider contacting a local law expert for help.


On this page:

A. Create a policy

B. Add custom pages to display legal information


A. Create a policy

1. From your ShopBase admin, go to Settings > Legal.

2. Fill in your policy in the right box, or you may select Create from template to generate a template and modify the content.

3. Review your policies, then click Save to finish.

Any box with content will automatically generate a legal page accordingly, and the page is shown in the footer of your checkout pages. 

Your customers might need to read before checking out, so you should consider linking those pages in your store navigation.


B. Add custom pages to display legal information

You can also create custom pages in ShopBase admin. These pages are helpful when you publish information that are often referred to or rarely updated ("About us" or "Contact Us" pages, for example).

Legal pages fall into the category as well. You'd need to add pages to your store (in ShopBase admin > Online Store > Pages), then link these pages in your store navigation.



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