Install Hotjar Tracking Code

Modified on: Tue, 23 Jul, 2019 at 7:33 PM


It is required to have a Hotjar account before using this feature. Click here to sign up Hotjar.


On this page:

A. Copy the JavaScript snippet from Hotjar account

B. Paste into ShopBase

C. Verify on Hotjar dashboard


A.  Copy the JavaScript snippet from Hotjar account

Option 1: Go to Sites & Organizations >> click on the 'Tracking Code' button next to the site URL

Option 2: Go to the Site dashboard and get the script there

B. Paste into ShopBase

1. Go to ShopBase dashboard >> Online Stores >> Preferences

2. Find the Additional scripts >> Head >> paste the copied script there.

3. click Save in the bottom.

C. Verify on Hotjar dashboard
Back to Sites & Organizations >> click on the Tracking Code button >> Verify installation

You will be directed to your store on a new window and see this notification after a few seconds, if the installation is successful:


That's all and Hotjar will start collecting data on your site.

Let us know if you need any assistance.

ShopBase team.


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